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Salesforce’s New “Nonprofit Cloud” Is A Wake Up Call.

But It’s Not About The Product. Yesterday, Salesforce announced a new, next-generation Nonprofit Cloud product (link to...

Don't conflate data collection with a business outcome

Do you think about data you’d like to ‘track’ in [your technology system of choice]? It’s easy to be sucked into the...

An Introduction to the Engagement Pyramid

Credit where credit is due: thank you to Beth Saunders for introducing us to the concept of the Engagement Pyramid, and...

How To: Post Chatter Notifications With Pardot Using Platform Events

Caveat: Pardot was recently renamed ‘Marketing Cloud Account Engagement’ but that’s a mouthful and hard to search, so I...

Data Silos are bad… right?

We hear all the time that having data silos is a bad thing. But are they? The concept of having data silos means that...

Duplicates Got You Down?

Got dupes?!?! You’re not alone. Duplicate problems are among the more common pain points we hear from new and...

What Exactly is 'Source,' Anyway?

Part 2 of a series about marketing attribution and analytics Link to Part 1: Thinking Critically About Lead Source...

Thinking Critically About Lead Source

Part 1 of a series about marketing attribution & analytics

You Don't Need Us to Get Started

We’ve compiled a list of common themes we encounter that don’t necessarily require a consultant to address and aren’t...

Efficient Versus Elegant Problem-Solving

You’ve probably seen a magnetic sculpture toy before: a magnetic base with balls or other small metal pieces that can...

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