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Don't conflate data collection with a business outcome

Do you think about data you’d like to ‘track’ in [your technology system of choice]? It’s easy to be sucked into the...

An Introduction to the Engagement Pyramid

Credit where credit is due: thank you to Beth Saunders for introducing us to the concept of the Engagement Pyramid, and...

How To: Post Chatter Notifications With Pardot Using Platform Events

Caveat: Pardot was recently renamed ‘Marketing Cloud Account Engagement’ but that’s a mouthful and hard to search, so I...

What Exactly is 'Source,' Anyway?

Part 2 of a series about marketing attribution and analytics Link to Part 1: Thinking Critically About Lead Source...

Thinking Critically About Lead Source

Part 1 of a series about marketing attribution & analytics

You Don't Need Us to Get Started

We’ve compiled a list of common themes we encounter that don’t necessarily require a consultant to address and aren’t...

Efficient Versus Elegant Problem-Solving

You’ve probably seen a magnetic sculpture toy before: a magnetic base with balls or other small metal pieces that can...

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